Support/Policies/Car Use

Prohibited uses of vehicles

Jen C
posted this on March 02, 2012 14:28

Only approved RelayRides drivers can book and drive a car while it is under a RelayRides reservation.  An “approved RelayRides driver” means that the member has submitted his or her Driver's License information, the driving history continues to meet our eligibility requirements, and that the member is still in good standing. 

With the permission of the owner, the renter of a vehicle may allow any approved RelayRides driver to drive the car; all drivers shall be jointly and severally liable during the rental, but the renter shall remain primarily liable for the rental.

Engaging in any Prohibited Uses with a RelayRides vehicle will be grounds for fines, suspension or cancellation of your membership.  It will also lower the renter's liability coverage to state minimum limits or nullify coverage where allowable by applicable state law; if the owner has encouraged the engagement in a Prohibited Use, their coverage may be similarly reduced. Engaging in any Prohibited Uses will also eliminate any coverage for the renter for any claims related to physical damage.  


Prohibited vehicle uses and activities include:

  • Permitting someone who is not an approved RelayRides driver to drive a RelayRides vehicle.
  • Driving a manual transmission car without being expert in the use of clutches and manual transmissions. Note: If the drive train of a manual transmission car is damaged, the renter will be presumed to be at fault and will be held fully liable for repair of any damaged components of the car
  • Allowing the RelayRides vehicle to be pushed or towed by anyone other than an authorized law enforcement or service vehicle.
  • Using a RelayRides vehicle
    • to tow or push anything
    • other than on paved roads (whether "off-roading", driving on unimproved roads or parking areas, or otherwise)
    • in any race, test, or competition
    • with the intention to cause damage, or with wanton, willful, or reckless disregard for safety
    • to carry persons or property for hire, such as a taxi or parcel delivery service. You may, however, use the car for business purposes, such as attending meetings and carrying associated materials.
    • unless a reservation has been booked. Using RelayRides vehicles without reservations or outside your reservation time constitutes unauthorized use
    • during or due to use in the commission of a crime or any other illegal activity or purpose
    • while the driver is under the influence of
      • alcohol above the legal limit or
      • any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended
    • when it has been loaded beyond its rated capacity or with more passengers than the vehicle has seat belts
    • outside the continental United States or Canada; or
    • without a valid license, or if you do not meet our Eligibility Requirements. It is your responsibility to inform us when your license is expired or suspended, or if you believe you may no longer meet our Eligibility Requirements
    • to transport any flammable, toxic, volatile, poisonous, dangerous or illegal substances
    • to transport a pet outside of a pet carrier that keeps all pet hair inside the carrier
  • Making any alterations, additions or improvements to any vehicle. 
  • Smoking in the car.
  • Fueling a RelayRides vehicle with an improper type of fuel.
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