Each owner in the RelayRides community decides which eligible driver can rent their vehicle.
Renters must meet our stringent eligibility requirements, which includes being at least 21 years of age. You will have the opportunity to message with prospective renters and review the circumstances of each potential rental. In addition to considering the timing of requests, you can review each renter's profile which may include personal information about the renter, information about the number of trips he or she has taken, and reviews from other car owners like you.
Remember, a trip is not valid until the renter has booked the car through the RelayRides system. Only fully approved members can book reservations in the RelayRides marketplace. A trip is “booked” when you as an owner have submitted approval for the renter’s request, and the renter has “Booked” the trip after that -- the status of the request will change from “Approved” to “Booked” in each member’s Dashboard.
Owners should visit their Dashboard page to confirm that a reservation is “Booked” before exchanging keys. You should never give your keys to a renter who has not Booked the trip, as your vehicle will not be covered by our insurance and you won’t receive any earnings!
Keep in mind also that only the named user on the reservation has the right to drive your vehicle, unless any potential secondary drivers have been approved by us and you’ve granted them permission -- please contact us at firstname.lastname@example.org if you want to know the status of any secondary drivers’ memberships for a renter’s request.